Tidio
Tidio is a customer service platform combining live chat, AI chatbots (Lyro), and helpdesk tools. It helps small businesses automate up to 70% of customer inquiries.
Pros
- +Lyro AI chatbot resolves 70% of queries
- +Excellent Shopify integration
- +Very easy to set up
Cons
- −AI chatbot limited on free plan
- −Can get expensive with many operators
- −Email marketing is basic